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Software & platforms

Field Service & Workforce App

What happened on site, recorded on site.

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Field work gets recorded twice — once badly on paper, once later from memory. A phone-first app with offline capture removes the second step and improves the first.

How we scope it

We start by mapping the process as it actually runs, exceptions included, because the exceptions are usually why the packaged product did not fit. That produces a build order — what is costing you now goes first — and an estimate we are willing to be held to.

If the honest answer is that an off-the-shelf product would serve you better, or that this does not need building yet, we will say so. That conversation costs us a project occasionally and saves the relationship every time.

What is included

  • Job assignment with route and time windows
  • Offline capture of photos, signatures and readings
  • Parts consumed and service reports
  • Live status for the back office

Locally

Field Service & Workforce App by city

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Need field service & workforce app?

Tell us what you are trying to achieve. We will tell you what it would take — including if we are not the right fit.

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Where we work

582 cities across 19 countries.

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